They do amazing custom work. I had them expand on a ring for me and it stunning.
This is the absolute worst jewelry repair experience I have ever had. I have a hard time believing that this man actually has experience working with turquoise and silver. Not only did he drip some type of hard glue on the front of my large turquoise necklace but he attempted to repair the crack with BLACK epoxy covering half of the entire surface area. Now it looks cheap and fake. The match that he chose for a lost diamond earring was of far lower value than my original and when I returned it he insisted that the cheaper diamond was mine claiming that he could see lotion on it from the previous time that it had been worn, although I had just gotten it cleaned in order to have it properly appraised to find the best replacement. Also, anytime I have gotten my turquoise rings sized jewelers have always asked if I want it polished, I choose to not get it polished because vintage jewelry is often valued for its tarnish. He did not ask and he polished all of them. To top everything off he was rude and unaccommodating when I approached this issue he went out of his way to make me uncomfortable enough to get out of his shop, only refunding me for my necklace and MY diamond earring sending me off with the replacement.
I never felt more more unwanted. The staff treated me like a nuisance the moment I walked in. I was trying to get some loose stones turned into pendants, and they told me my stones were fake without even looking at them. Would not recommend to anyone.
So in the end I wound up with a black chunk on my turquoise, a cloudy diamond earring that is not mine and vintage rings that were prized for their tarnish that now shine to the heavens and still don't fit properly. Save your jewelry and go elsewhere.
This place is great! The staff is awesome. I've mostly worked with Wes Woods on my ring care and I also know him personally. He's a great guy and he's so honest and informative. I had a previous bad experience with the jeweler I got my ring from. I almost didn't get my ring back from getting repaired, and they didn't seem to care. They had it for over a month when I finally decided to demand it back. When I finally got it back, the quality of the repair was unsatisfactory and the size was completely wrong. I took it in to Wes...granted I had to pay more since he wasn't my original jeweler, but it was totally worth it. He only had it for a week, and when I got it back, it looked brand spanking new and was resized to a better fit for me than previously. My ring has had to go in again because my original jeweler's manufacturer made the ring band way too thin, causing it to crack. I was never told by the original jewelers that a thin band would crack so much, but Wes informed me that having a thicker one would help it not break so often. He informed me that he would re-shank it, and also add more to the prongs that hold my diamonds. He mentioned he was surprised I hadn't lost one already. I'm so excited to see what he does with it. Please go into him if you're looking for a ring. You won't be disappointed. He does the repairs quickly and keeps them there on his property. The jewelry is not sent off to be repaired.
Wes was absolutely amazing to work with, I highly recommend him! He was extremely patient, knowledgeable, and designed the perfect ring! His smiling personality and personal customer service were top-notch, thank you Wes!
Woods Jewelry Co is a US Jewelry Store based in Layton, Utah. Woods Jewelry Co is located at 703 Main St, Layton, UT 84041, USA.
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