I was scheduled for a procedure and needed to know a cost estimate. I called them every day for a week and never got a call back! SO unprofessional! I'm going to call my doctor to see if he can perform my procedure at another hospital.
Absolutely horrific experience at this hospital. I just got a bill from a collections agency for a procedure that happened only 5 or 6 weeks ago! ARE YOU KIDDING ME!? I never even got a bill from the hospital or even a phone call for that matter and now you're sending it to collections!? AVOID THIS PLACE LIKE THE PLAGUE!
My sweet wife had her appendix remove in April, so we got to start in the ER and then surgery with Dr Larsen. I can honestly say that from the time we checked in, to getting into the ER until she came home late that night we were treated fairly and with kindness and genuine concern for her well being. The ER doc was a wonderful thorough lady Doc sporting her UofU, the ER nurse Jessie was awesome and he really helped with the pain she was in. They both listened and ruled out the other possible issues. The Surgeon was Dr Larsen and he was funny, but very upfront on what to expect and was fantastic. When surgery was over he spent time with me and the post op nurses were also kind and helpful. Overall the entire horrible night was made much better by the kind staff from top to bottom.
So you decided to give me a doctor that wasn't covered under my insurance even though the hospital was? And after waiting 25 minutes when my wife was having trouble breathing? And when no one else was in the ER? Seriously? I know not all doctors are covered, but isn't it, like, THE LAW to inform us if there is no doctor covered by our insurance in the hospital at the moment? McKay Dee is not that long of a drive away, and we'll be going there from now on. After my phone call to your billing department, that is.
If it wasn't for the billing department I would give this hospital a 5 star rating. I delivered my baby there 4 months ago. The nurses were wonderful and my doctor was amazing! Initially, I had a failed induction. We were told by the L&D billing lady, Valerie, that we would not be billed for it. So far, I have received 3 bills for It! Each time I have contacted Valerie who tells me she will straighten it out with billing and get back to me. She never called me back until I contacted corporate who still has not solved the problem . I recently received a letter saying the hospital is going to take me to collections. If this goes to collections I will be taking them to court. I hope this gets solved before it comes to that.i also keep receiving a bill for services that have already been paid. I have the receipt and no one seems to know where the payment went. This is unacceptable.
Davis Hospital And Medical Center is a US Hospital based in Layton, Utah. Davis Hospital And Medical Center is located at 1600 Antelope Dr, Layton, UT 84041, USA.
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